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Have questions about ChatAutoDM? Need help setting up your automations? We're here to help you succeed with Instagram automation.

Average Response Time: 2 hours
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Get in Touch
Multiple ways to reach our support team

Email Support

support@chatautodm.com

Response within 2-24 hours

Phone Support

+91 9876543210

Mon-Fri, 9 AM - 6 PM IST

Office Address

Bangalore, Karnataka, India

Business hours only

Business Hours

Monday - Friday

9:00 AM - 6:00 PM IST

Quick Help
Common questions and quick solutions
Response Times
Critical Issues
< 1 hour
Technical Support
< 4 hours
General Inquiries
< 24 hours
Feature Requests
< 48 hours
Frequently Asked Questions
Quick answers to common questions

How do I connect my Instagram account?

Go to your dashboard, click "Connect Instagram" and follow the secure OAuth process. You'll need a Business or Creator account connected to a Facebook Page.

Can I cancel my subscription anytime?

Yes! You can cancel anytime from your billing settings. We also offer a 7-day money-back guarantee for new subscriptions.

Is my Instagram account safe?

Absolutely. We use Instagram's official API and follow all their guidelines. Your account credentials are never stored on our servers.

What's the difference between plans?

Plans differ mainly in DM limits: Free (1K), Pro (30K), Elite (50K) per month. All plans include the same core automation features.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee for all paid plans. See our refund policy for complete details.

How fast is customer support?

We typically respond within 2-4 hours during business hours, and within 24 hours for all inquiries.

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Happy Users
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Uptime

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